Draft responses to after-hours calls and notify contacts
How you could use an agent
Use an agent to draft off-hours phone notes from your call log, message pad, and incident report. It can sort calls by topic, prepare a short handoff for the right contact, and keep a record of which issues were passed along.
Where you stay involved
You answer the call, decide whether it is routine or urgent, and immediately contact emergency services or on-site help when the caller reports danger.
