Postal Service Clerks

How you could use an agent

Use an agent to read the customer’s mailing details, calculate the postage from weight, destination, and mail type, and draft a simple acceptance note showing whether the item appears ready to mail. It gives you a counter-side checklist so you can inspect the package condition and decide if it can be accepted.

How you could use an agent

Use an agent to draft answers to common questions about postage rates, post office boxes, mailing procedures, and special services, using the office’s current reference notes and forms. It gives you a quick response sheet and the right form names so you can explain the service and handle the customer’s request accurately.

How you could use an agent

Use an agent to list each sale, total the payment, and prepare a day-end drawer sheet for stamps, prepaid envelopes, and money orders. It gives you a transaction summary you can compare with the cash drawer so you can close out the register and spot anything that needs attention.