Track shipments and flag delays
How you could use an agent
Use an agent to pull shipment updates from web tracking tools, carrier emails, and broker notes, then compare each move against the planned transit window and flag late or stalled loads. You get a running list of shipments that need attention, with the event trail already gathered for follow-up.
Where you stay involved
You decide what to do about a delay, whether to reroute or prioritize freight, and who needs to be contacted next.
