Update customer ledgers and statements
How you could use an agent
Use an agent to post sales slips, charges, and payments into the customer ledger, then compare the running balance to the source records and draft the charge statement for mailing. It gives you a cleaner end-of-day billing file without changing the account yourself.
Where you stay involved
You review the postings, fix any mismatch you find, and approve the statement before it goes out. You handle disputed charges or missing slips yourself.
